Effective Date: 12/6/2024

At Dermalasermedspa.com, your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding that information. By using our website and services, you agree to the collection and use of your personal information as described in this policy.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

A. Personal Information

Personal Information is information that can be used to identify you. This includes, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Medical history (in cases where we collect this for medical purposes)
  • Payment information (credit card details, billing information)

We collect this information when you:

  • Schedule an appointment or consultation
  • Fill out forms on our website
  • Subscribe to our newsletter
  • Contact us via phone or email
  • Use our online payment system

B. Non-Personal Information

Non-Personal Information refers to data that does not identify you personally, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited on our site
  • Referring URLs

2. Use of Your Information

We may use your personal and non-personal information for the following purposes:

  • To provide services to you (such as booking consultations or medical procedures)
  • To communicate with you (e.g., appointment reminders, responses to inquiries)
  • To improve our website and services
  • To process payments and manage billing
  • To comply with legal and regulatory obligations, including HIPAA compliance for patient privacy

3. Patient Privacy and HIPAA Compliance

As a medical spa, we are committed to protecting the privacy and confidentiality of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This means:

  • We will not share your health information without your consent, except as permitted or required by law.
  • We will take reasonable steps to secure your health information against unauthorized access or disclosure.
  • If you provide sensitive health information through our website, we use encryption protocols to safeguard your data during transmission.

4. Third-Party Service Providers

We may engage third-party service providers to help operate our website and provide services to you. These third parties may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Some third-party providers we use may include:

  • Payment processors
  • Email marketing platforms
  • Web hosting and analytics services

5. A2P-10DLC Messaging Compliance

In compliance with A2P-10DLC requirements for messaging services, we ensure that:

  • All messages sent to your phone via SMS (text messages) comply with the regulations for Application-to-Person (A2P) messaging, including those requiring opt-in and opt-out consent.
  • We obtain explicit consent before sending promotional or marketing messages.
  • You have the ability to opt-out from receiving such messages at any time by replying with keywords such as “STOP” or “UNSUBSCRIBE.”

If you have provided us with your phone number, you consent to receive messages for appointment reminders, promotions, and other communication as needed.

6. Data Security

We use industry-standard security measures to protect your personal and medical information from unauthorized access, alteration, or destruction. This includes encryption, secure servers, and firewalls.

However, no method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect non-personal information about your use of our website, improve user experience, and enhance the functionality of our site.

  • Cookies: Small files stored on your device that help us remember your preferences and improve our services.
  • Web Beacons: Small tracking codes embedded in emails or web pages to monitor user behavior.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent, but this may limit your ability to use some features of our site.

8. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.
  • Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications at any time by following the instructions in our emails or by contacting us directly.

To exercise these rights, please contact us at dermalaseroffice@gmail.com
.

9. International Data Transfers

If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our website and services, you consent to the transfer of your information to the U.S., where privacy laws may be different from those in your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Dermalasermedspa.com

979 Peachtree Parkway, Suite B Cumming GA 30041

Email: dermalaseroffice@gmail.com

Phone: (470) 695-4138